27th October 2020, 12:39 PM
Excellent company. Very helpful, knowledgable, and they want to make sure you get the most out of your machine. Great follow up support, so if you're a newbie or a complete beginner, these guys will make sure you don't feel like you've only got YouTube to turn to.
20th October 2020, 3:26 PM
I really hope I wrote down Elaine's name correctly and I haven't got the wrong person! This lady was incredible. I had no idea what I needed, or what I was buying as it was a surprise gift for my mother. Elaine was without doubt the most helpful person I have ever dealt with, over the phone. She explained this whole product to me and hit every question I had written down before I even asked her. The item shipped the same day, and I think arrived the next, after having a conversation about needing to get it in time for a birthday! Support this business - they really care.
18th October 2020, 4:19 PM
Excellent service and friendly staff. Ordered a part for my vintage Singer sewing machine with Gordon on Friday, and he had it stock for me on Saturday. Thank you very much!
8th October 2020, 1:50 PM
Thanks so very much for your excellent customer service via Marcus yesterday. I met Marcus and he upgraded me from the machine i had on order to one that was in stock! It is brilliant!! Thanks so very much x Carol x
1st October 2020, 7:07 PM
Online order, prompt delivery. Hobkirks are a very special sewing service and business. Thank you
27th August 2020, 5:35 PM
Over&above the machine, I have to say Hobkirks have been brilliant. Answered patiently any questions I had (Mark that's you ) & David&young man brought machine on time&with everything I ordered . David was fantastic spent as long as I needed to feel at ease with machine, covered everything I needed to know made sure I changed the feet&had a play with machine . This is an amazing machine. Its my first industrial walking foot machine, however I knew exactly what I needed a machine to do/have&it does not disappoint. Its got great build quality, fantastic flawless stitching, simple to use. I thought I'd feel as though machine was intimidating but it's controllable, smooth&quiet, I LOVE LOVE LOVE it
3rd August 2020, 4:57 PM
Would like to thank the friendly team at the Blackburn store. Marcus & Linda (& the other lady.) Had a problem with a pair of scissors, Marcus dealt with the situation like a gentleman!
29th July 2020, 6:09 PM
I cannot praise HobkirkS enough when purchasing my Brother XR37NT Sewing machine. I ordered it online one night, I had a call from the shop the very next day advising me it was being shipped out that day and I received it the very next day in Sunderland! I really appreciated the personal touch of ringing me. I would certainly recommend using Hobkirks and hopefully, one day, I may even be able to visit the shop and thank them in person xx
21st July 2020, 11:20 AM
I just want to say thank you for a wonderful service you kept me informed about my order and a very quick delivery I would give you 5 stars for the service I will be using you again.
7th July 2020, 2:38 PM
Order received today bang on time. Excellent communication throughout. Goods well packaged and just as ordered. Many thanks!