FAQs What are your opening hours? How do I get to your car park? Do you ship internationally? Are you accepting machines for your museum? Do you buy machines? Do you have any pre-owned machines for sale? What will it cost to have my machine serviced/repaired? Do I have to book an appointment to get my machine serviced/repaired? Can I get my garments printed or embroidered? Do you carry out clothing alterations and repairs? What should I do if my order has failed online? What is your returns policy for items purchased online? How will my order be sent and when will I receive it? There is something wrong with my order, what should I do? Where is my order? FAQs Are you accepting machines for your museum? Unfortunately our museum is full at the moment, we are unable to take any machines at this time.