This was our first visit to Hobkirks shop and definitely not our last. What a fantastic shop. We have never seen so much stock appertaining to the sewing world, from haberdashery to fabrics, machines and more. Elaine was very helpful and knowledgeable about the products they have in stock and nothing was too much trouble. Elaine was very kind in allowing my husband and I to view the antique sewing machines which they have in their museum and also explaining the history and workings of the more unusual pieces. What a brilliant collection that Mr Hobkirk has built up over the years. Absolutely fantastic place and wonderful staff.
Thank you for your prompt service, brilliant.
I just wanted to say thank you for the service we received yesterday when we came and bought my new baby Juki DX7.
I would particularly like to say thank you to Steph for her knowledge and patience, the experience I had in the shop was lovely.
I will be recommending the shop and the staff to all my sewing buddies.
My old embroidery machine was unrepairable, so a new one was needed. Elaine explained all the ones available, and after I'd decided on the one I wanted I went for a tutorial. This was also with Elaine. She was very knowledgeable and explained the machine brilliantly to me. I am delighted with the service I received, and delighted with my new machine. The £25 I paid for estimated repair costs of the old machine was deducted from the price of the new one.
I am a very happy customer.
I purchased a JUKI DX7 from Hobkirk Sewing Machines on 12th January and I absolutely love it!! Tatiana helped me to choose and spent the best part of two hours demonstrating and letting me try various machines. She was extremely knowledgeable, friendly and patient. I was a bit nervous of purchasing an electronic machine as I have never owned one before. The machine I was using was a 40/50 year old inherited singer. All I can say is I wish I had upgraded sooner.
10/10 to Tatiana and Hobkirks for outstanding service. I would definitely recommend purchasing a machine from here. Forget the major on-line stores you need to try before you buy and support local businesses.
My machine needed attention, promptly and courteously checked by Stuart. Whilst there I investigated other machines, the retail staff were very friendly, helpful and knowledgeable. Perused the store, so much to see, always inspired when I visit this store. Thank you Hobkirk team.
Hi there, I just wanted to drop a quick message because I had such a great in store experience at the weekend - Elaine, really was great. I came to purchase my first sewing machine - Janome HD2200, based on a recommendation I came to the store to look at the machine, Elaine offered such knowledge and technical skills, the introduction to the machine she delivered made it less daunting and also gave me a confidence boost that I do actually know a little bit about sewing, I was so happy and confident I was making the right purchase. Elaine also advised on the correct accessories for my needs as i'm going to be using the machine to support my upholstery as well as cushions and seat covers etc… I really do speak so highly of my experience in store and have already discussed my time at Hobkirk's with my peers at the upholstery class. Thanks again, I really did feel like nothing was too much hassle and I left in such a great mood on a rainy miserable Saturday afternoon. I’m hopeful that perhaps the sewing classes may eventually return as I would defiantly enjoy another trip to Blackburn.
Excellent company. Very helpful, knowledgable, and they want to make sure you get the most out of your machine. Great follow up support, so if you're a newbie or a complete beginner, these guys will make sure you don't feel like you've only got YouTube to turn to.
I really hope I wrote down Elaine's name correctly and I haven't got the wrong person! This lady was incredible. I had no idea what I needed, or what I was buying as it was a surprise gift for my mother. Elaine was without doubt the most helpful person I have ever dealt with, over the phone. She explained this whole product to me and hit every question I had written down before I even asked her. The item shipped the same day, and I think arrived the next, after having a conversation about needing to get it in time for a birthday! Support this business - they really care.
Excellent service and friendly staff. Ordered a part for my vintage Singer sewing machine with Gordon on Friday, and he had it stock for me on Saturday. Thank you very much!