Bought myself a V3 and PEDesign software. Steph was so helpful from start to finish and provided an after sales call to check everything had arrived. Highly recommend, great customer service. Thank you all.

I had my Mum’s 1950’s machine serviced here and returned today for some help with it. Elaine was fantastic and immediately sorted the problem. She then showed me the fantastic modern machines and I was amazed by what they can do! So much so that I’m going to buy one to go along side my old machine. A brilliant place for all things sewing related. Elaine is an asset. Highly recommend

I am so grateful to the two wonderful lady's in the Blackburn shop on Friday morning 2nd June.
The fault with my machine was fixed and I was shown how to adjust it if it happens again.
The shop is an Aladdin's cave and I really enjoyed the company and advice from the other lady (I wish I had thought to ask your names)
I can't wait to bring my Daughter and Granddaughter in to choose fabric and pattern for their matching dresses
Thank you so much.

Fabulous great advice and knowledgeable staff. Plus a lovely dog.

Great service and very friendly people and very helpful ❤️

I cannot thank you enough. it is not often in this day and age someone can be found ,a person who is kind and helpful. Thank you again.

Bought beginners machine under great advice from Tatyana (sorry if I spelt that wrong), got home, worked for a while then didn't.
Took it back in and was given a muppet /master class on its use from Elaine, who guided me step by step through all my failings till I could manage it.
I'm still not good...but machine is great and dragging me along with it.
Very kind staff, nothing so far has been a problem for them, great advise and patience of saints (though you can see when they think I'm stoopider than normal lol).
Thanks Hobkirk.

Very helpful training from Elaine Taylor at Blackburn as I bought my new HD2200. Thank you

Very proactive customer service from Linda Shore for ensuring ‘next day delivery’ was adhered to by the couriers on discovery that my Babylock workstation was still sitting in the couriers local depot.

I ordered a selection of fabrics from sale at 11.45pm Sunday evening and postie has just delivered them (12 noon Tuesday). As usual, fantastic quality at exceptional prices and beautifully presented tied in an organza ribbon. Highly recommended. Thank you for such wonderful service.