Hobkirk Sewing Machines

Reviews

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3rd Nov 2022, 16:09
Jo Combs

A few weeks ago, I asked about overlockers. I knew I needed one to progress my sewing but didn’t know where to start. This lovely group offered me soooo much advice and recom­men­dations. I also had Elaine Taylor contact me - wow, what a star. She works at Hobkirks with decades of experience and teaching. An hour and a half from me but it was worth the travel as I’ve been underwhelmed by some of the places closer to home (little advice and support beyond selling). Elaine even changed her day off to suit my visit. I ended up buying a Juki. I’m going to love using this machine. Thank you everyone and a special thanks to Elaine

30th Oct 2022, 20:11
Martin Scott

I have a very old Singer machine which I use rarely for heavy-duty car hoods etc. All other suppliers (who claimed to be experts) were unable to help me. Gordon was able to identify (from my limited knowledge) what needles I needed, and also found some needle screws for me. His guidance on how to time my needle to the bobbin was the key to getting my machine working correctly again! An outstanding service. Thank you Gordon and Hobkirks.

14th Oct 2022, 09:53
Wendy Ross-Constance

What amazing customer service! I placed my first order with them because they had a fantastic sale and I wanted some relatively expensive interfacings. The day after placing my order online I had a telephone message and an email explaining that one item wasn't in stock and what my preference was. The following day my whole order arrived and the missing item the day after that with no extra postage. I will definitely be using Hobkirk's again. Thank you :-)

12th Oct 2022, 12:20
TERRY G STEPHENS

I just want to say what a privilege it is to deal with a company that believes that the customer is essential, I ordered items that I received in less than twenty-four hours, which was utterly incredible, Gordon the man with enormous expertise answered all my questions without trying to force me to purchase things I didn't need, a practice that has become prevalent over the last 2/3 decades. The experience was a pleasure and I cannot recommend this company highly enough, for me it's a no-brainer that I shall do business with them again.

11th Oct 2022, 19:32
Ted
I ordered items and they were delivered in less than 24hrs, fantastic, Gordons expertise is just great, a no brainer that I'll shop nowhere else. Thanks again.
26th Aug 2022, 13:24
Kate

I just want to say thank you for a great service. I ordered an Olivia Petite dress form from you recently, and not only was I thrilled to pay such a good price, my order was despatched very quickly which I received the next day.  I’m thrilled with purchase from you, and I would definitely recommend Hobkirks, thank you.

1st Aug 2022, 09:50
Jane Jonesdavies

Thank you for all your help yesterday, 1st August, I traveled to the shop to buy an overlocker, I thought probably a Juki, I have a Juki sewing machine which I think is amazing, Tatiana was so helpful and knowledgeable, I decided to buy a Babylock enlighten, I’m thrilled with my purchase, she was able to answer all my questions, there were a lot!

I’d also like to thank Steph for her help when I phoned for information on Saturday 30th July,
Previously I’ve phoned the shop with queries about my sewing machine, Linda and Elaine have been so helpful as well. I can’t recommend this shop and the fantastic staff enough, you’ve made my sewing journey so much easier, imagine an over ambitious learner, and have had plenty of support from the lovely ladies in this shop. Thank you

29th Jul 2022, 14:03
Anonymous

We recieved our Ricoma EM1010 last week and have just completed our first order on the machine. Just wanted to let you know everything went smoothly and wanted to thank Lewis Aspden for coming down and training me on the machine. He was very professional and explained everything in a clear and concise way. Appreciate all the help and when we need any other machinery as we expand, we’ll be coming straight back to you guys. Thanks a lot.

26th Jul 2022, 10:48
Anonymous

My order has arrived this morning and I am very impressed with your service! The dress form was in my home in less than 24 hours after ordering.

14th Jul 2022, 15:42
Lynda Parker

Very helpful and friendly staff. On-site parking and an extensive selection of machines and fabric.